Privacy Policy

This Privacy Policy explains how Huscroft Flooring collects, uses and protects your personal information when you use our website.

By using this website, you agree to the terms outlined below.

1. Who We Are

Huscroft Flooring is a UK-based flooring supplier operating via www.huscroftflooringshop.com⁠

For any privacy-related enquiries, please contact us via the Contact page.

2. Information We Collect

We may collect the following information when you use our website:

• Name

• Billing and delivery address

• Email address

• Telephone number

• Payment information (processed securely via our payment providers)

• Order history

• IP address and browser data

• Website usage data via analytics tools

We only collect information necessary to process orders, respond to enquiries and improve our services.

3. How We Use Your Information

Your information is used to:

• Process and fulfil orders

• Arrange delivery via courier or pallet network

• Communicate regarding your order

• Respond to enquiries

• Improve website performance

• Comply with legal and tax obligations

We do not sell or rent your personal data to third parties.

4. Payment Processing

Payments are processed securely via our payment providers. We do not store full card details on our servers.

Bank transfer payments are handled directly and securely.

5. Third-Party Services

We may share necessary data with:

• Payment processors

• Courier and pallet delivery companies

• IT and hosting providers

• Analytics providers (such as Google Analytics)

These third parties only receive the information necessary to perform their services.

6. Data Retention

We retain order and transaction records as required for accounting, tax and legal purposes.

Personal data is not kept longer than necessary.

7. Cookies

This website uses cookies to:

• Enable essential website functionality

• Improve user experience

• Analyse traffic and website performance

You may manage cookie preferences via your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where legally permitted)

• Object to processing

• Request restriction of processing

To exercise these rights, please contact us.

9. Data Security

We take reasonable technical and organisational measures to protect your data.

However, no internet transmission is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.